Reference

How qtt777 Protects Your Account Data

Your account information — including wallet details linked to DANA, OVO, or GoPay — is handled under a clear data policy that tells you exactly what we collect, why we keep it, and how you can request changes.

DANA, OVO, GoPay wallet data protectedAccount access via secure loginData request available anytimeIndonesia-region policy appliesSSL-secured account sessions
qtt777 How qtt777 Protects Your Account Data
PRIVACY CONTACT

Reach Us About Your Data

Team online

Live Chat

Connect with our account support team directly through the live chat window. Available around the clock for data queries, wallet questions, and account access concerns.

Email Support

Send a written data request or privacy question to our support address. We aim to respond within one business day for account-related data matters.

Account Help Centre

Log into your account and navigate to the Help section to submit a data access or deletion request directly tied to your registered profile.

DATA HANDLING

How We Manage and Secure Your Information

Account Security

Every login is protected by SSL encryption and OTP verification sent to your registered number. Your session closes automatically after a period of inactivity to prevent unauthorised access.

Cookie Policy

We use session cookies to keep your wallet preference — DANA, OVO, or GoPay — saved between visits. You can manage or clear cookies through your mobile browser settings without affecting your account balance.

Data Retention

Account data is kept while your account is active. After closure, we retain records only as long as required under applicable regulations for eligible regions. You may request a summary of what we hold.

Your Data Rights

You can request access to your stored data, ask us to correct inaccurate details, or submit a deletion request through the Help Centre in your account. We process these requests in line with applicable local rules.

Common Questions About Your Data

We collect your name, contact details, and the payment method you register — such as DANA, OVO, or GoPay. We also log device and session data to keep your account secure.

Wallet data is shared only with the payment processor needed to complete your transaction. We do not pass your financial details to advertisers or unrelated third parties.

Log into your account, go to the Help Centre, and submit a data access request. You can also reach us via live chat or email and we will respond within one business day.

Yes. Submit a deletion request through the Help Centre or contact support directly. We will process it in line with applicable regulations for your eligible region.

We retain records for the period required under applicable local regulations after account closure. Once that period ends, your data is removed from active systems.

We use session cookies to save your wallet preference and keep you logged in. You can clear or block cookies in your browser or mobile app settings at any time without losing your account.